Product Technology Manager

Department: Product Technology

Employment Type: Full Time

Location: Liberty, SC

Description

Reliable Safety and Flow Corporation is looking for a Product Technology Manager based out of Liberty, SC. Product Technology Managers are industry experts. They educate and support customers, specifying engineers, end users, and co-workers in the proper use of Reliable products. Internally, they support many departments including Product Development Engineering (PDE), Program Management Office (PMO), and inside and outside Sales.

How You Will Help

Answer technical questions on Reliable products submitted by telephone and email
Perform technical training for Reliable personnel
Assist with creation and maintenance of technical documentation
Meet with customers, specifying engineers, and end users to discuss the use, features, and benefits of Reliable products
Provide technical presentations to industry associations, customers, specifying engineers, and end users
Plan, develop, and execute hands-on and classroom training for sprinkler system designers and fitters
Provide input on new products and product improvements
Troubleshoot Reliable products
Represent Reliable at industry events (AFSA, NFPA, NFSA, SFPE, etc.)
Directly support sales force as necessary
Promote a safe workplace by performing all tasks in a safe and thoughtful manner in compliance with all rules, procedures, instructions, devices, equipment and use of appropriate personal protective equipment. Maintain vigilance for any hazardous conditions or practices in the workplace and immediately report any unsafe conditions or practice to your supervisor
Performs other duties as directed

Competencies:

Ability to solve complex technical problems
Outstanding attention to detail and accuracy
Strong customer service, interpersonal, and collaboration skills
Possesses strong commitment to a team environment while working well independently
Excellent written and oral communication skills

What You Will Bring

Skills:

Detailed understanding of NFPA standards and FM Global Loss Prevention Data Sheets
Extensive knowledge of all types of fire sprinkler systems as well as design and installation practices
Ability to safely operate a pickup truck /trailer combination in excess of 15,000 lbs
Ability to interpret construction drawings and specifications
Strong presentation skills, including the ability to present to large groups
Proficient in Microsoft Office Software and AutoCAD

Work Environment:

Extensive national travel by ground or air – up to 50% domestic travel

Physical Demands:

Ability to be punctual and attend work on a regular and consistent basis
Regular travel by car, truck, and air
Ability to occasionally lift parts with weights up to 50 lbs
Operate and maintain valve demonstration trailer

Minimum Requirements:

Associates degree in fire protection, mechanical technology or equivalent experience
5+ years in fire sprinkler system design and installation

How You Will Help

What You Will Bring

About Reliable Safety and Flow Corporation